Infinity Editby Ontesta
Infinity Edit by Ontesta

Privacy Policy

Last updated: 15 November 2026

This policy explains how Infinity Edit by Ontesta handles personal data on https://infinityedit.com, in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

What we collect

  • Account details: name, email address and mobile number.
  • Project details: the files, instructions and messages you share in your workspace.
  • Payment status: whether a project is paid and the payment reference. Card, UPI and bank details are handled by Razorpay and never reach our servers.
  • Technical data: IP address and security logs, used to protect accounts and prevent misuse.

Why we use it

  • To create your account and deliver the services you order.
  • To match your project with a suitable expert.
  • To send emails about your projects, payments and account.
  • To keep the platform secure and meet legal obligations.

We do not sell your data and we do not use advertising trackers.

Who sees it

  • Assigned experts see the project files and instructions needed for the work, not your email or phone number.
  • Service providers that run the platform for us: Razorpay (payments), our hosting provider and our email provider. They may use the data only to provide their service.
  • Authorities, when the law requires it.

Cookies

We use only essential cookies: one to keep you signed in, one to remember your language, and one to show short on-screen messages. No advertising or analytics cookies.

How long we keep it

We keep account and project data while your account is active and for as long as needed for accounting, tax and legal reasons. You can ask us to delete your account and files at any time, subject to those obligations.

Security

Data is sent over encrypted connections (HTTPS), passwords are stored as one-way hashes, and access to project files is limited to you, the assigned expert and our administrators.

Your rights

You can ask to see, correct or delete your personal data, or withdraw consent, by emailing us. We will respond within a reasonable time.

Children

Our services are meant for users aged 18 or older, or younger users acting with a parent's or guardian's consent.

Contact and grievances

For privacy questions or complaints, contact:

  • Business: Infinity Edit by Ontesta
  • Website: https://infinityedit.com